PR Checks and Imports Degraded in SNYK-US-01
Update - The import backlog has been processed. Services are operating within normal ranges. Snyk engineers continue to monitor the environment.
Oct 15, 2026 - 21:09 UTC
Monitoring - Snyk engineers have deployed a mitigation, and PR checks are currently operating within normal parameters. The backlog of imports is being actively processed, and we are closely monitoring both the queue and the overall health of the environment.
Oct 15, 2026 - 21:04 UTC
Identified - Snyk engineers are investigating degraded performance affecting PR Checks and Imports in the multi-tenant SNYK-US-01 environment. The incident response protocol has been activated. The issue has been identified, and mitigation steps are currently underway.
Oct 15, 2026 - 20:39 UTC
SNYK-US-01 (app.snyk.io) Operational
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Learn Operational
Evo by Snyk Operational
Snyk API & Web Operational
Snyk Secrets Operational
SNYK-US-02 (app.us.snyk.io) Operational
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Learn Operational
Evo by Snyk Operational
Snyk API & Web Operational
SNYK-EU-01 (app.eu.snyk.io) Operational
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Learn Operational
Evo by Snyk Operational
Snyk API & Web Operational
SNYK-AU-01 (app.au.snyk.io) Operational
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Learn Operational
Evo by Snyk Operational
Snyk API & Web Operational
SNYK-GOV-01 (app.snykgov.io) Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Support (support.snyk.io) Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance Scheduled for 14th of November 2026 Nov 14, 2026 15:00-18:00 UTC

As a valued Snyk customer, we are informing you about upcoming planned maintenance that will temporarily impact the availability of your SaaS services while we upgrade our cloud infrastructure.

Maintenance is scheduled to take place between the following times:
Saturday 14th of November from 3:00PM UTC to 6:00PM UTC
07:00 PST / 10:00 EST / 15:00 GMT / 16:00 CET / 02:00 AEDT (+1)

During this time, you will not be able to access Snyk services. We understand that our availability may be critical to your business operations, and we have planned our maintenance activity to minimize disruption.

We continue with our established maintenance schedule, happening every 3 months on the second Saturday of the month.

Upcoming maintenance windows:
14th November 2026
13th February 2027
15th May 2027

We will confirm each of these events nearer the time, and wherever possible we will provide you with at least 30 days’ advance notice.

We have a support page summarizing what you can expect during the downtime and to suggest mitigations you could consider. On the day of maintenance, our team will keep you informed of our progress via updates at status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team.

We appreciate your understanding as we work to improve your experience as a valued customer.
Posted on Oct 07, 2026 - 10:49 UTC

Oct 15, 2026

Unresolved incident: PR Checks and Imports Degraded in SNYK-US-01.

Oct 14, 2026

GitLab Cloud Integration Degraded
Resolved - GitLab are still monitoring their services, but we have seen no further impact on Snyk integrations in the last 24 hours.

This incident has been resolved, and the Snyk Incident Response has been stood down.
Oct 14, 08:53 UTC
Monitoring - GitLab have reported that services are recovering, and Snyk integration actions are working normally again.

If any operations failed earlier, they should now complete as normal when re-run.

We will continue to monitor and will post here if anything changes.
Oct 13, 08:10 UTC
Identified - We are aware of an incident affecting the GitLab Cloud service, which is impacting Git operations.

As a result, customers using GitLab Cloud integrations may see actions such as imports and scans in Snyk Open Source and Snyk Code time out or fail.

We will share an update as soon as there is more information.
Oct 13, 07:32 UTC

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Snyk Open Source and Container Degradation
Resolved - Services have remained stable throughout our monitoring period, and the Snyk Incident Response has been stood down.
Oct 9, 07:08 UTC
Monitoring - Our engineers have applied a fix, and services have recovered across our app.au.snyk.io environment.

If any project imports, tests or monitor runs failed or were blocked earlier, they should now complete as normal when re-run.

We are continuing to monitor performance closely and will post here if anything changes.
Oct 8, 11:24 UTC
Investigating - Our engineers are investigating degraded performance affecting Snyk Open Source and Snyk Container for customers within our app.au.snyk.io environment.

Customers may experience longer response times when importing projects, running tests, and monitoring projects through both SCM integrations and the Snyk CLI. Retrying the operation may succeed.

The Snyk Incident Response has been invoked. We will keep you updated with our progress.
Oct 8, 10:03 UTC

Oct 8, 2026

Snyk CLI Tests - 504 Gateway Timeouts
Resolved - We have observed no further impact during our monitoring period.

The Snyk Incident Response has been stood down.
Oct 8, 17:42 UTC
Monitoring - Snyk engineers have completed mitigation efforts, and the environment is currently being monitored.
Oct 7, 16:29 UTC
Identified - Our engineering team has identified the root cause of the issue and is actively taking steps to resolve it.
Oct 7, 15:50 UTC
Investigating - Our engineers are investigating a recurrence of the incident on 6th October (see here). We are again seeing failures affecting CLI tests for customers within our app.snyk.io environment.

Customers may experience 504 Gateway errors when running CLI tests.

The Snyk Incident Response has been invoked. We will keep you updated with our progress.
Oct 7, 15:04 UTC
Issues API V3 Service - Degraded
Resolved - We're no longer observing delays affecting the Issues API V3 service.

The Snyk Incident Response has been stood down.
Oct 8, 12:56 UTC
Monitoring - We have deployed a fix, and success rates have returned to normal, with requests no longer timing out. Response times have also improved significantly.

We are monitoring to make sure the service remains stable.
Oct 6, 06:32 UTC
Identified - We have identified an issue affecting Issues API V3 that is causing response delays for some users. Overall service performance remains otherwise unaffected.

Our engineering team has isolated the cause and is actively working on a fix. We will share another update as soon as the patch is deployed.
Oct 3, 19:49 UTC

Oct 7, 2026

Snyk CLI Tests - 504 Gateway Timeouts
Resolved - No further impact has been observed during our monitoring period.

The Snyk Incident Response has been stood down.
Oct 7, 12:34 UTC
Monitoring - Snyk engineers have completed mitigation efforts, and the environment is currently being monitored.
Oct 6, 18:05 UTC
Identified - Our engineering team has identified the root cause of the issue and is actively taking steps to resolve it. Impacted customers may experience testing slowdowns (up to 45 seconds) until mitigation efforts are complete.
Oct 6, 16:14 UTC
Investigating - Our engineers are investigating failures affecting CLI tests for customers within our app.snyk.io environment.

Customers may experience 504 Gateway errors when running CLI tests.

The Snyk Incident Response has been invoked. We will keep you updated with our progress.
Oct 6, 14:37 UTC

Oct 6, 2026

Snyk CLI SCA Scans Degraded due to Enrichment of Test Failure
Resolved - We monitored the system and confirmed stable recovery. No further impact has been observed following the mitigation, the CLI SCA tests are completing normally.

The Snyk Incident Response has been stood down.
Oct 6, 23:58 UTC
Monitoring - Our Engineers have observed degradation affecting CLI SCA tests for customers.

Customers may see this error "Test execution failed: Enrichment of Test Failed" when running CLI Open Source tests.

The root cause has been identified and a fix has been deployed. The Snyk Incident Response team will continue monitoring closely. We will keep you updated with further progress.
Oct 6, 22:53 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Snyk CLI Scans Degraded
Resolved - No further impact has been observed during our monitoring period.

The Snyk Incident Response has been stood down.
Oct 1, 12:33 UTC
Update - During monitoring, we observed a brief recurrence of impact. This has now been resolved, and we're continuing to monitor closely.
Sep 29, 12:53 UTC
Monitoring - Our Engineers observed a recurrence of the impact reported in our earlier incident.

We've deployed a further fix and are monitoring closely to confirm stability before considering this resolved.
Sep 28, 14:26 UTC
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