All Systems Operational
SNYK-US-01 (app.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
SNYK-US-02 (app.us.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
SNYK-EU-01 (app.eu.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
SNYK-AU-01 (app.au.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
All environments: DB Maintenance Nov 23, 2024 15:00-17:00 UTC
During this time, Snyk will be entirely unavailable for all customers for approximately 2 hours.
Customers using PR checks, CLI, API, and UI in https://app.snyk.io, https://app.eu.snyk.io, https://app.au.snyk.io and Private Cloud environments will be impacted.
Further updates will be posted as the maintenance is carried out and when the work has been completed.

Posted on Nov 05, 2024 - 12:18 UTC
Past Incidents
Nov 7, 2024
Resolved - Our Engineers identified and implemented a fix to restore service to the Snyk Platform.

The Snyk Incident Response has now been stood down.

Nov 7, 09:43 UTC
Investigating - Our Engineers have identified that the Snyk Platform is currently degraded for app.snyk.io.

Customers using app.snyk.io may observe that the Snyk Platform is inaccessible or extremely slow.

The Snyk Incident Response has been invoked and our Engineers are investigating.

Nov 7, 09:37 UTC
Nov 6, 2024
Resolved - Our Engineers have observed no further impact during the monitoring period.

The Snyk Incident Response has been stood down.

Nov 6, 15:10 UTC
Monitoring - Our Engineers have identified and implemented a fix, and we are observing initial signs of improvement.

We are currently monitoring the situation to confirm the effectiveness of the fix.

Nov 6, 10:13 UTC
Investigating - Our Engineers have identified degradation on CLI and API v1.

Customers may experience degraded performance when using Snyk CLI and/or API v1.

The Snyk Incident Response has been invoked and our Engineers are investigating.

Nov 6, 10:08 UTC
Nov 5, 2024
Resolved - No further issues have been observed and our Engineers are confident the issue has now been resolved.

The Snyk Incident Response has now been stood down.

Nov 5, 11:46 UTC
Monitoring - Our Engineers have identified and implemented a fix, early signs suggest the fix has been successful.

We are now monitoring to ensure no further issues are observed.

Nov 5, 08:48 UTC
Update - Snyk Technical Teams continue to investigate the ignored files being visible for SCM Imports.
Nov 4, 21:42 UTC
Investigating - Snyk Technical Teams are investigating reports of .snyk file exclusions being populated for SCM imports. Customers may observe previously ignored files displayed in their code results. Snyk's incident response is now in flight.
Nov 4, 20:14 UTC
Nov 4, 2024
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024
Resolved - Our Engineers have confirmed that services have remained stable and are confident this incident is now resolved.

The Snyk Incident Response has been stood down.

Oct 31, 15:40 UTC
Monitoring - A fix has been implemented by our Engineers and early signs suggest this has successfully mitigated the issue.

We are now monitoring to ensure the success of the implemented fix.

Oct 30, 11:07 UTC
Update - Our engineers are investigating multiple workstreams to establish the underlying cause of the incident.

We will keep you updated on the progress.

Oct 30, 10:09 UTC
Update - Investigations are ongoing to identify the cause of the issue. However, it has been established that the impact is not as significant as initially thought, and we now believe it is intermittent.

Our engineers will continue to work on this, with a further update expected during EMEA morning hours unless we have a significant update to share beforehand.

Oct 29, 15:48 UTC
Update - Our Engineers continue to investigate the cause of this issue.

We will keep you updated on the progress.

Oct 29, 12:35 UTC
Investigating - Our Engineers have identified failures affecting Snyk Monitoring.

Customers using the Snyk Container Monitor command may observe pipeline failures.

The Snyk Incident Response has been invoked and our Engineers are investigating.

Oct 29, 11:45 UTC
Oct 30, 2024
Oct 29, 2024
Resolved - Snyk Engineers have taken steps to mitigate the observed SSO timeouts. Users logged into the web application will currently be logged out and will need to log in again. No further logouts are expected, and all operations have returned to normal. The Snyk Incident Response has been stood down.
Oct 29, 21:27 UTC
Investigating - Snyk Technical Teams are observing SSO Login timeouts in the US Multi-Tenant Environment (app.snyk.io). Customers may experience timeouts attempting to log in to app.snyk.io via SSO. Our Engineers are investigating the issue.
Oct 29, 21:04 UTC
Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.