Update - The cause of the incorrectly quarantined projects has been resolved.
We are still working on restoring projects with a weekly retest schedule that were quarantined since the start of the issue, so that these projects can be scheduled for their next weekly recurring test.

Customers can also still trigger a manual test for affected projects via the project page in the UI

This may result in some projects which were correctly quarantined being re-activated - however these would then be quarantined again by the usual process.
Please note that quarantined tests do not affect the Active/Inactive status of the projects.

Jul 10, 2025 - 07:50 UTC
Update - We are continuing to work on a fix for this issue: The cause of the incorrect quarantine has been resolved and we are working on restoring the recurring test cadence for affected projects
Jul 10, 2025 - 00:06 UTC
Identified - Snyk engineers have identified an issue affecting recurring weekly project tests across all environments. Customers may observe that some tests are being incorrectly quarantined. The Snyk Incident Response has been activated, and a fix is being deployed.
Jul 09, 2025 - 20:00 UTC
SNYK-US-01 (app.snyk.io) ? Degraded Performance
Snyk AppRisk ? Degraded Performance
Snyk Code ? Degraded Performance
Snyk Container ? Degraded Performance
Snyk IaC ? Degraded Performance
Snyk Open Source ? Degraded Performance
Snyk Learn ? Operational
SNYK-US-02 (app.us.snyk.io) ? Degraded Performance
Snyk AppRisk ? Degraded Performance
Snyk Code ? Degraded Performance
Snyk Container ? Degraded Performance
Snyk IaC ? Degraded Performance
Snyk Open Source ? Degraded Performance
Snyk Learn ? Operational
SNYK-EU-01 (app.eu.snyk.io) ? Degraded Performance
Snyk AppRisk ? Degraded Performance
Snyk Code ? Degraded Performance
Snyk Container ? Degraded Performance
Snyk IaC ? Degraded Performance
Snyk Open Source ? Degraded Performance
Snyk Learn ? Operational
SNYK-AU-01 (app.au.snyk.io) ? Degraded Performance
Snyk AppRisk ? Degraded Performance
Snyk Code ? Degraded Performance
Snyk Container ? Degraded Performance
Snyk IaC ? Degraded Performance
Snyk Open Source ? Degraded Performance
Snyk Learn ? Operational
SNYK-GOV-01 (app.snykgov.io) ? Degraded Performance
Snyk Code ? Degraded Performance
Snyk Container ? Degraded Performance
Snyk IaC ? Degraded Performance
Snyk Open Source ? Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

Unresolved incident: Weekly Recurring Tests Degraded.

Jul 9, 2025
Resolved - This incident has been resolved.
Jul 9, 14:02 UTC
Monitoring - We have identified the issue and implemented mitigation. Availability is back to normal and we are currently monitoring stability.
Jul 9, 13:58 UTC
Investigating - Snyk Engineering have detected that Snyk Code Autofix AI (previously known as Deepcode AI Fix) is currently degraded for all users in the US-01 tenant (those who login to the Snyk Portal via app.snyk.io or use the api.snyk.io endpoint). This issue started at UTC: Jul 09 13:52:34.380
Other tenants are not affected, and Snyk Code scanning is operational.
We are currently investigating and will share a further update with more information as soon as possible.

Jul 9, 13:36 UTC
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Resolved - All Recurring Tests have run as scheduled, and we expect no further impact.

The Snyk Incident Response has been stood down.

Jul 4, 14:31 UTC
Update - Our Engineers would like to continue monitoring to ensure all Recurring Tests execute as expected on Wednesday and Thursday (2nd & 3rd July) before confirming the incident as resolved.

Customers on our app.snyk.io environment may observe that weekly Recurring Tests scheduled for the 25th & 26th of June did not initiate. We have taken the decision not to manually trigger these tests to prevent further delays. These tests can be manually triggered by customers if required.

Further updates will be provided if we observe any impact.

Jul 1, 08:23 UTC
Update - We will continue to monitor over the coming days to ensure there is no further impact on our Recurring Tests.

Further updates will be provided if we observe any impact.

Jun 30, 10:09 UTC
Monitoring - The engineering team has implemented a fix for the Recurring Test issues. Customers may continue to experience delays of around 24–48 hours, affecting their Recurring Tests.

We are actively monitoring the situation to confirm the fix is effective and to ensure all delays are resolved.

Jun 27, 14:08 UTC
Investigating - During our monitoring phase, we identified further impact to our weekly Recurring Tests.

Customers may notice that their scheduled weekly Recurring Tests have not initiated as expected.

Our Engineers are investigating the root cause of the issue.

We will continue to keep you updated on our progress.

Jun 27, 10:49 UTC
Monitoring - Our Engineers have deployed a fix to resolve the root cause of the incident.

All Recurring Tests (daily and weekly) scheduled for today will run as expected.

Weekly Recurring Tests that failed to execute on the 25th of June will be manually triggered and completed before the end of the day on the 27th of June.

We will continue to monitor throughout this evening and tomorrow to ensure all tests run as above.

Jun 26, 12:07 UTC
Update - Our investigations into the root cause of the incident remain ongoing.

We will continue to keep you updated on our progress.

Jun 26, 11:38 UTC
Investigating - Our Engineers have identified degradation affecting the Daily and Weekly Recurring Tests.

Customers may observe that Recurring Tests scheduled for the last 12 hours are not executing.

The Snyk Incident Response has been invoked, and our investigations are underway.

Jun 26, 08:44 UTC
Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Resolved - Atlassian has marked their incident as resolved. We have also observed that Snyk's services have returned to normal operation.
Jul 1, 04:57 UTC
Update - Our investigation indicates a strong correlation of test failures with an upstream incident occurring on Atlassian Bitbucket. See https://bitbucket.status.atlassian.com/ for more details.

We also saw a small number of additional errors which we believe are caused by backlogs originating from the previous issue. We will continue to investigate these and provide updates.

Snyk will provide another update within 30 minutes.

Jul 1, 04:33 UTC
Investigating - Degraded test performance detected on Multi-Tenant environments.
Snyk Engineering is investigating possible causes.

Scope: Currently the scope appears to be across Tests (including CLI and IDE), PR Checks, Imports, API, Reporting.
It does not appear to be specifically limited to a particular project type.

We will provide further updates within 30 minutes.

Jul 1, 03:52 UTC
Jun 30, 2025
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025