All Systems Operational
SNYK-US-01 (app.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
SNYK-US-02 (app.us.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
SNYK-EU-01 (app.eu.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
SNYK-AU-01 (app.au.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 24, 2024

No incidents reported today.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 11:38 UTC
Verifying - We are verifying the operation has completed successfully.
Jul 21, 11:15 UTC
Update - We are extending the maintenance window by 30 minutes to complete operations with our cloud provider.
Jul 21, 10:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 09:00 UTC
Scheduled - When:
Sunday, 21st of July
09:00 UTC / 19:00 AEST / 10:00 BST / 05:00 EDT / 02:00 PDT

How long:
For up to 2 hours

What:
We need to conduct some critical database maintenance, during which time Snyk will be unavailable for most customers (those on app.snyk.io). Customers in our AU and EU regions, or in their own Private Cloud instances are unaffected.

About:
The context to this is a long running low level incident that’s been impacting the stability of Snyk over the last month. We’ve been doing a lot of optimization of the database to help mitigate the issue over the last month and working closely with our cloud provider. We now have a root cause which requires a restart of the database in question. The restarting of this database requires Snyk to be unavailable during this time.

We understand that our services are important to our customers’ business operations. We appreciate your continued understanding and partnership as we work to resolve this issue.

We will continue to share updates on status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team or speak to a member of your account team.

Jul 1, 09:00 UTC
Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 14:15 UTC
Update - We are continuing to monitor for any further issues.
Jul 19, 10:35 UTC
Update - The fix was successfully deployed. New project imports will no longer encounter this issue. We are still investigating the issue with previous imports.
Jul 19, 09:09 UTC
Update - The fix was successfully deployed. New project imports will no longer encounter this issue. We are still investigating the issue with previous imports.
Jul 19, 09:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 07:19 UTC
Update - We have detected that import logs UI continue to show "Importing Target" even though the projects are imported successfully.
Jul 19, 04:44 UTC
Investigating - We are currently investigating this issue.
Jul 19, 04:42 UTC
Resolved - This incident has been resolved.
Jul 19, 06:47 UTC
Update - Azure reports the incident mitigated on https://status.dev.azure.com/_event/524064579

Azure services appear to be operational again and we are monitoring to make sure that our services that are relying on Azure are returning to normal.

Jul 19, 04:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 04:53 UTC
Identified - This issue has been identified as stemming from Azure's services. We will monitor their incident and report back here when it is resolved
Jul 19, 02:43 UTC
Update - Snyk has become aware of an incident on Azure DevOps causing a complete degradation of their service. This is posted in https://status.dev.azure.com/

While this incident is active, any Snyk services relying on an iteraction with Azure Repos will be degraded.

Jul 19, 02:30 UTC
Investigating - We are currently investigating this issue.
Jul 19, 02:28 UTC
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Resolved - This incident has been resolved.
Jul 16, 11:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 10:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 10:09 UTC
Investigating - We are currently investigating this issue.
Jul 16, 10:04 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - Monitoring shows significantly improved performance and incident response has been stood down. Any further issues experienced by customers on this issue will be managed through the normal support process.
Jul 11, 23:37 UTC
Monitoring - Our Engineers have implemented a fix and are now monitoring the platform.

Further updates will follow once the monitoring period has been completed.

Jun 28, 14:41 UTC
Identified - Our Engineers have identified that to mitigate the issue, we require an emergency maintenance window. The maintenance will start on June 29th 2024 at 12:00am AEST (2:00pm UTC on June 28th 2024) and is scheduled to complete by June 29th 2024 at 12:30am AEST (2:30pm UTC on June 28th 2024)

The emergency maintenance will temporarily impact the availability of all Snyk SaaS services in our Australian region (app.au.snyk.io). During this period, you will not be able to access Snyk’s services, including the CLI, API, UI, and PR checks.

Please refer to status.snyk.io for further updates.

Jun 28, 13:02 UTC
Update - Investigations remain ongoing, we have various workstreams focussed on potential resolution actions.
Jun 28, 10:32 UTC
Investigating - We are experiencing issues with CLI Code Upload (--report) leading to failures. This feature is currently in Closed Beta.

Currently this appears to primarily be affecting AU tenant customers using the Beta feature.

Snyk incident response has been initiated, and Engineering are investigating

Jun 28, 07:34 UTC
Jul 10, 2024

No incidents reported.