Issue Resolving Entitlements
Monitoring - Snyk engineers have completed deploying a fix. All services have returned to normal operations. Snyk engineers are monitoring the environment.
Nov 02, 2026 - 21:43 UTC
Identified - Snyk engineers have identified the cause of the failures and have pushed a fix to Mult-Tenant AU. The fix is in progress for MT-EU and MT-US. We will update you once this is completed.
Nov 02, 2026 - 20:58 UTC
Investigating - Snyk engineers are investigating an issue impacting Multi-Tenant US-02, Multi-Tenant EU, and Multi-Tenant AU. Customers may experience failures resolving entitlements. The Snyk Incident response has been enacted.
Nov 02, 2026 - 19:43 UTC
SNYK-US-01 (app.snyk.io) Operational
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Learn Operational
Evo by Snyk Operational
Snyk API & Web Operational
Snyk Secrets Operational
SNYK-US-02 (app.us.snyk.io) Operational
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Learn Operational
Evo by Snyk Operational
Snyk API & Web Operational
SNYK-EU-01 (app.eu.snyk.io) Operational
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Learn Operational
Evo by Snyk Operational
Snyk API & Web Operational
SNYK-AU-01 (app.au.snyk.io) Operational
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Learn Operational
Evo by Snyk Operational
Snyk API & Web Operational
SNYK-GOV-01 (app.snykgov.io) Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Support (support.snyk.io) Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance Scheduled for 14th of November 2026 Nov 14, 2026 15:00-18:00 UTC

As a valued Snyk customer, we are informing you about upcoming planned maintenance that will temporarily impact the availability of your SaaS services while we upgrade our cloud infrastructure.

Maintenance is scheduled to take place between the following times:
Saturday 14th of November from 3:00PM UTC to 6:00PM UTC
07:00 PST / 10:00 EST / 15:00 GMT / 16:00 CET / 02:00 AEDT (+1)

During this time, you will not be able to access Snyk services. We understand that our availability may be critical to your business operations, and we have planned our maintenance activity to minimize disruption.

We continue with our established maintenance schedule, happening every 3 months on the second Saturday of the month.

Upcoming maintenance windows:
14th November 2026
13th February 2027
15th May 2027

We will confirm each of these events nearer the time, and wherever possible we will provide you with at least 30 days’ advance notice.

We have a support page summarizing what you can expect during the downtime and to suggest mitigations you could consider. On the day of maintenance, our team will keep you informed of our progress via updates at status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team.

We appreciate your understanding as we work to improve your experience as a valued customer.
Posted on Oct 28, 2026 - 11:00 UTC

Nov 2, 2026

Unresolved incident: Issue Resolving Entitlements.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

BitBucket Cloud Integrations Degraded
Resolved - Bitbucket Cloud integrations are working as expected across all Snyk environments, and no further impact has been observed throughout our monitoring period.

The Snyk Incident Response has been stood down.
Oct 29, 14:16 UTC
Monitoring - Our Engineers have implemented a fix, and we're observing improvements in success rates.

We are now monitoring to ensure services remain stable.
Oct 29, 12:25 UTC
Investigating - We are investigating degradation affecting Bitbucket Cloud integrations across all Snyk environments.

Customers may observe that their Bitbucket Cloud integrations are showing the error 'could not connect'. This will affect all Bitbucket Cloud actions, such as PR Checks, Importing and Recurring Tests, among others.

The Snyk Incident Response has been invoked.
Oct 29, 10:44 UTC

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Snyk Test Down in SNYK-US-01
Resolved - Services have remained stable throughout the weekend, and we do not expect any further impact.

The Snyk Incident Response has been stood down.
Oct 26, 09:41 UTC
Monitoring - Snyk engineers have mitigated the underlying cause of the Snyk Test failures. Tests are now succeeding within normal durations across the environment. Snyk Engineers will continue monitoring system stability.
Oct 23, 15:19 UTC
Identified - We have identified that the failures are linked to elevated load on a backend data service in our SNYK-US-01 environment. This is causing Snyk Test and other dependency and container scan operations to fail, time out or return errors.

Following further investigation, we have confirmed that Snyk Code and Snyk IaC are not affected. The impact is limited to Snyk Open Source and Snyk Container.

Our engineers are applying mitigations to restore normal service. We will keep you updated with our progress.
Oct 23, 14:53 UTC
Investigating - Snyk engineers are observing a degradation affecting Snyk Test in the SNYK-US-01 multi-tenant environment. Customers may observe timeouts and errors with Snyk Test. Our engineers are aware, and the incident response has been enacted.
Oct 23, 14:10 UTC
Snyk Container Degradation in SNYK-US-01
Resolved - Services have recovered, and Snyk Container is operating normally in SNYK-US-01. Services have remained stable throughout our monitoring period.

The Snyk Incident Response has been stood down.
Oct 26, 07:44 UTC
Identified - We have had to reverse the mitigation applied earlier to protect other services in the SNYK-US-01 environment.

As a result, customers may again experience intermittent errors when importing projects. Retrying the operation may succeed.

Our engineers are continuing work to restore full service, and we will keep you updated with our progress.
Oct 23, 15:05 UTC
Monitoring - Our Engineers have taken steps to mitigate the impact, and we are seeing service improve for Snyk Container within our SNYK-US-01 environment.

Customers may still experience the occasional error when importing projects. Retrying the operation may succeed.

We will continue to monitor throughout the weekend and will post an update on Monday, 26th October.
Oct 23, 13:17 UTC
Update - Our engineers are continuing work to restore full service to Snyk Container within our SNYK-US-01 environment.

Customers may continue to experience intermittent errors when importing projects. Retrying the operation may succeed.

We will keep you updated with our progress.
Oct 23, 09:09 UTC
Identified - Snyk Engineers identified a degradation that affected Snyk Container in SNYK-US-01 Multi-Tenant environment. Customers may experience intermittent errors when executing imports. Our engineers are aware, and recovery efforts are underway.
Oct 22, 21:53 UTC

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Snyk Support portal degradation
Resolved - There have been no further interruptions to our service, declaring the incident as resolved.
Oct 23, 10:02 UTC
Monitoring - The 3rd party provider has implemented a fix, and initial testing indicates that it is successful.
The Snyk Support portal should now be available, however we'll keep monitoring for a short period to ensure full service is maintained
Oct 23, 06:20 UTC
Identified - Snyk Support portal is experiencing a degradation of service.
Users may not be able to log in to the portal at support.snyk.io to create or view support cases.
Other options to create support cases may also be impacted.
We have identified that this appears to be due to a related incident on the 3rd party provider. We will monitor and provide updates as they are available.
Oct 23, 03:56 UTC

Oct 22, 2026

Oct 21, 2026

No incidents reported.

Oct 20, 2026

PR Check Invalid Credential Error
Resolved - Post-mitigation monitoring confirms that all Snyk services are operating normally and remain stable. The incident response team has stood down, and this incident is now resolved.
Oct 20, 19:31 UTC
Monitoring - Snyk engineers have deployed a fix across all environments, and all services have returned to normal operation. We will continue monitoring system stability to ensure the issue is fully resolved.
Oct 20, 18:22 UTC
Identified - Our engineering team has identified the root cause of the incident and is preparing a fix. We do not yet have an estimated time for deployment, but we will share updates as soon as they become available.
Oct 20, 17:53 UTC
Update - Our engineering team is continuing to investigate the incident. In addition to blocked PR checks, customers may experience delays with recurring tests, and other features utilizing the Workspaces Service may be affected. Current impact appears to be isolated to GitHub and GitHub Enterprise workspaces. We will provide further updates as the investigation progresses.
Oct 20, 17:16 UTC
Investigating - Snyk engineers are investigating reports of "Invalid Credential" errors affecting Snyk Code PR checks across all environments. Our incident response team has been activated, and we are working to resolve the issue as quickly as possible.
Oct 20, 16:33 UTC

Oct 19, 2026

Snyk Code Performance Degraded in SNYK-US-02
Resolved - All services remain stable during our monitoring period.

The Snyk Incident Response has been stood down.
Oct 19, 22:02 UTC
Monitoring - A fix has been successfully deployed and all systems are now operating as expected. Our team will continue to monitor the environment to ensure stability.
Oct 17, 02:30 UTC
Update - We are continuing to investigate this issue.
Oct 17, 02:06 UTC
Update - We are continuing to investigate this issue.
Oct 17, 02:05 UTC
Investigating - Snyk Engineers are investigating an issue affecting Snyk Code performance including scans and PR checks in the SNYK-US-02 environment.
The Snyk Incident Response has been enacted.
Oct 17, 01:43 UTC
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