All Systems Operational
SNYK-US-01 (app.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
Snyk Learn ? Operational
SNYK-US-02 (app.us.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
Snyk Learn ? Operational
SNYK-EU-01 (app.eu.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
Snyk Learn ? Operational
SNYK-AU-01 (app.au.snyk.io) ? Operational
Snyk AppRisk ? Operational
Snyk Code ? Operational
Snyk Container ? Operational
Snyk IaC ? Operational
Snyk Open Source ? Operational
Snyk Learn ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As a valued Snyk customer, we are informing you about upcoming planned maintenance that will temporarily impact the availability of your SaaS services while we upgrade our cloud infrastructure.

Maintenance is scheduled to take place between the following times:

Saturday February 8 2025 from 3:00 pm UTC to 6:00 pm UTC
02:00 AEDT (9/2/2025) / 15:00 GMT / 10:00 EST / 07:00 PST

During this time, you will not be able to access Snyk services. We understand that our availability may be critical to your business operations and we have planned our maintenance activity to minimize disruption.

For 2025, we intend to give you more time to plan by establishing a predictable maintenance schedule as follows: Every 3 months on the second Saturday of the month starting on February 8 2025:

* February 8 2025
* May 10 2025
* August 9 2025
* November 8 2025

We will confirm each of these events nearer the time and wherever possible we will provide you with at least 30 days’ advance notice.

We have put together a support page: https://support.snyk.io/s/article/Snyk-Maintenance---Planning-Guidance to summarize what you can expect during the downtime and to suggest mitigations you could consider.

On the day of maintenance, our team will keep you informed of our progress via updates at https://status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team.

We appreciate your understanding as we work to improve your experience as a valued customer.

Posted on Jan 08, 2025 - 18:04 UTC
Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
Resolved - Our engineers have applied a fix that has been confirmed as successful.

We do not anticipate any additional impact to Recurring Tests.

The Snyk Incident Response has now been stood down.

Jan 17, 11:29 UTC
Investigating - Throughout the monitoring period, our engineers have noticed that the initial issue has reappeared. However, its impact has considerably diminished, affecting only a minor portion of recurring tests for customer projects.

A limited number of customers may still find that a small percentage of their projects have not been tested as planned.

Our investigations are still in progress, and we will provide further updates.

Jan 16, 16:28 UTC
Monitoring - Our Engineers have confirmed that services have now recovered. However, our investigations remain ongoing to identify the root cause.

We are now monitoring the services to ensure no further issues are observed.

Jan 15, 13:32 UTC
Update - Our investigations are still in progress, and we will provide additional updates as they become available.
Jan 15, 11:15 UTC
Investigating - Our Engineers have observed degradation affecting recurring tests.

Some Customers may notice that a small percentage of their projects have not been re-tested as scheduled.

The Snyk Incident Response has been invoked and our Engineers are investigating.

Jan 15, 09:08 UTC
Jan 16, 2025
Jan 15, 2025
Jan 14, 2025

No incidents reported.

Jan 13, 2025
Resolved - Our Engineers have implemented a fix, and testing has verified that the incident has now been resolved.

The Snyk Incident Response has now been stood down.

Jan 13, 13:19 UTC
Investigating - Our engineers have identified authentication issues impacting users who haven't authenticated with Snyk and haven't set up an API URL.

Customers might notice that users configured to use app.us.snyk.io, who haven't specified an endpoint URL in their IDE or CLI while using OAuth2 authentication, encounter login problems indicating invalid credentials or occasional failures in redirecting to the correct cloud environment.

To workaround this issue, affected customers can specify the endpoint URL before authentication.

The Snyk Incident Response has been invoked and our Engineers are investigating.

Jan 13, 11:12 UTC
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Resolved - The fix has been confirmed as successful and no further issues have been observed.

The Snyk Incident Response has now been stood down.

Jan 10, 14:30 UTC
Monitoring - Our engineers have implemented a fix, and initial indications show it has been effective.

We are actively monitoring the situation to verify the effectiveness of the fix.

Jan 10, 12:40 UTC
Investigating - Our engineers have detected degradation impacting Code PR checks in our app.eu.snyk.io and app.au.snyk.io environments.

Customers may encounter failures or other issues related to Code PR checks within these environments.

The Snyk Incident Response has been invoked and our Engineers are investigating.

Jan 10, 12:02 UTC
Resolved - Our engineers identified degradation in our Open Source and Container testing at 08:57 UTC and promptly applied a fix to restore service at 09:10 UTC.

Customers using our app.snyk.io environment may have noticed a degradation of CLI, API and SCM testing during this time.

The service has now been restored, and our engineers anticipate no further issues.

Jan 10, 09:49 UTC
Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025
Resolved - Snyk Engineers have implemented a fix and all services remain stable after a period of monitoring. The Snyk incident response has been stood down. The incident is now resolved.
Jan 7, 18:21 UTC
Monitoring - Our engineers have implemented a fix, and initial indications show that the issue has been mitigated.

We are continuing to monitor the situation to ensure the platform's stability before standing down the incident.

Jan 7, 16:39 UTC
Investigating - Our Engineers have identified increased error rates across all products within the app.eu.snyk.io environment.

Customers may observe latency and/or errors when using app.eu.snyk.io.

The Snyk Incident Response has been invoked and our Engineers are investigating.

Jan 7, 16:01 UTC