Resolved -
Our Engineers have verified that the issue appears to be resolved.
No Snyk intervention was required to restore service.
The Snyk Incident Response has now been stood down.
May 30, 08:24 UTC
Identified -
We have identified a problem with the Jira app integration where vulnerabilities are not appearing in the security tab.
Our Engineers have verified that the Snyk environment is operating normally.
The issue appears to originate within the Atlassian environment. We've engaged Atlassian support and will share additional information as it becomes available.
May 29, 10:52 UTC
Resolved -
No additional issues were detected during our monitoring period.
The Snyk Incident Response has now been stood down.
May 29, 12:52 UTC
Monitoring -
Our Engineers have identified the root cause of the issue and deployed a fix.
We're now monitoring to ensure services remain stable.
May 29, 12:18 UTC
Investigating -
Our Engineers have identified degradation affecting project dependencies within our app.snyk.io environment.
Customers importing new projects or testing already existing projects within Snyk Open Source and Snyk Container may observe that dependencies are not loading.
The Snyk Incident Response has been invoked, and our investigations are underway.
May 29, 12:13 UTC
Resolved -
The overall health of our services looks to be stable, transitioning the incident to Resolved.
May 26, 11:53 UTC
Monitoring -
GitHub services have been restored, and we are currently monitoring our systems to ensure everything is functioning as expected.
May 26, 09:59 UTC
Identified -
We are actively monitoring the GitHub status page for updates regarding the ongoing API degradation. We will continue to track the situation and will provide further updates as GitHub shares more information or once the issue is resolved on their end.
May 26, 08:44 UTC
Investigating -
We are currently experiencing a degradation in the GitHub API, which is impacting the majority of flows that interact with the GitHub Agent across all environments. At this time, there is no indication that self-hosted GitHub Enterprise instances are affected.
May 26, 08:39 UTC
Resolved -
After monitoring the situation, Snyk Engineers have confirmed the issue is resolved. The Snyk Incident Response team has been stood down.
May 23, 16:22 UTC
Monitoring -
A fix has been deployed, and early indications show it has been effective.
We are currently monitoring to ensure continued service stability.
May 23, 13:44 UTC
Investigating -
Our Engineers have observed degradation affecting the PR Experience within our app.us.snyk.io environment.
Customers may observe PR Experience failures when using Snyk Code or Snyk Open Source products in the above environment.
The Snyk Incident Response has been invoked, and our investigations are underway.
May 23, 13:26 UTC