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Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Resolved - This issue has been resolved and PDF reports are now downloadable in all areas.
Apr 17, 02:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 02:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 02:02 UTC
Update - We have detected that all PDF reports are currently failing to download across the site. Engineering teams are investigating
Apr 17, 02:02 UTC
Investigating - We are currently investigating this issue.
Apr 17, 02:01 UTC
Apr 16, 2024
Resolved - Snyk Techincal has applied the fix to the production environment. All services are operating under normal conditions. The Incident Response has been stood down. This incident is now resolved.
Apr 16, 16:24 UTC
Identified - Snyk Engineers have identified a fix which was applied to the pre-prod environment resolving the issue. The fix is now being applied to our production environment to restore services for our customers.
Apr 16, 16:00 UTC
Investigating - Snyk Monitoring tools have identified an issue affecting customers' ability to complete fix PRs for NPM projects.

The Snyk Incident process has been invoked and our Engineers are currently triaging the incident.

Apr 16, 14:42 UTC
Apr 15, 2024
Resolved - Snyk Engineers have implemented a fix and are no longer observing latency within our data pipelines. All Reporting data should now be up to date. No further impact is expected.
Apr 15, 11:07 UTC
Update - We are continuing to work on a fix for the issue. Backfill for the older data will take longer than originally expected. We will update further we when know more.
Apr 11, 14:04 UTC
Identified - The source of the issue has been identified and the older data is being processed. This is expected to complete within the next 12 hours.
Apr 11, 08:44 UTC
Investigating - Due to ongoing latency in our data pipelines, some users will be seeing delays in data being updated for Reporting and the Project details page.
Apr 11, 08:43 UTC
Resolved - Snyk Engineers have confirmed that recurring tests have now been re-instated. No further impact is expected.
Apr 15, 09:41 UTC
Update - We are continuing to experience delays that will affect recurring tests. Further updates will be provided when we know more.
Apr 11, 13:01 UTC
Identified - As part of mitigation efforts for the incident Issue Data Delayed in Reporting and Projects, the automated recurring tests for April 11th will be skipped. We expect tests to execute as usual from April 12th.
Apr 11, 09:05 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Apr 10, 2024
Resolved - Snyk Technical Teams have taken steps to mitigate the degraded performance with the API Gateway for the Multi-Tenant EU region. The Snyk incident response has been stood down. This incident is now resolved.
Apr 10, 21:17 UTC
Identified - Snyk Technical Teams have identified the issue and are taking steps to mitigate the impact.
Apr 10, 16:59 UTC
Investigating - Snyk Monitoring degraded performance with the API Gateway for the Multi-Tenant EU region. Customers may observe longer than expected times or intermittent success rates. Snyk Technical Teams have commenced their investigation. The Snyk incident response has been invoked.
Apr 10, 14:55 UTC
Resolved - Snyk Technical Teams have taken steps to mitigate the degraded performance with Reporting and the Issues API. All services are operating under normal conditions. The Snyk incident response has been stood down. This incident is now resolved.
Apr 10, 21:12 UTC
Identified - Snyk Technical Teams continue to investigate the observed delay. The Snyk incident response remains in flight.
Apr 10, 17:21 UTC
Update - Snyk Technical Teams have confirmed this incident is resulting in delays in Reporting for a percentage of Projects and the Issues API. Snyk Technical Teams continue to troubleshoot the issue.
Apr 10, 14:40 UTC
Investigating - Snyk Monitoring tools have identified a significant delay, which is currently impacting Reporting for a percentage of projects.

Snyk Technical Teams have commenced troubleshooting the issue.

The Snyk incident response has been invoked.

Apr 10, 14:34 UTC
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.