Our Engineers have observed no further errors and are confident the fix has been successful.
The Snyk Incident Response has been stood down.
Posted Aug 19, 2024 - 07:15 UTC
Monitoring
Our Engineers have implemented a new fix, which is now being monitored. Early indication suggests this has been successful as no errors have been observed within the last 7 days (as of the 13th of August).
Monitoring will continue to ensure the success of the fix and further updates will follow.
Posted Aug 13, 2024 - 10:07 UTC
Investigating
During our monitoring period, our Engineers continued to observe errors.
Investigations remain ongoing and further updates will be provided in due course.
Posted Aug 07, 2024 - 11:04 UTC
Monitoring
Our Engineers have deployed a potential fix, and we are now monitoring the platform for improvements and stability.
Posted Aug 06, 2024 - 15:36 UTC
Investigating
Our engineers have identified an intermittent issue that affects CLI tests within our MT-AU environment. The CLI test will fail with an ECONNRESET or 504s API Gateway time-outs.
Customers using our Australian APIs may observe their CLI tests failing intermittently.
The Snyk Incident Response has been invoked and our Engineers are investigating.
Posted Aug 06, 2024 - 12:24 UTC
This incident affected: SNYK-AU-01 (app.au.snyk.io) (Snyk Open Source).