Snyk UI experiencing intermittent slow response

Incident Report for Snyk

Resolved

Snyk Engineers have confirmed that the fix has been successful.

The Snyk incident process has now been stood down.
Posted Feb 23, 2024 - 13:55 UTC

Monitoring

Snyk Engineers have implemented a fix to restore stability to the Snyk User Interface. The remediation activities will have caused customers to be logged out of app.snyk.io, customers should log back in as normal.

Monitoring will continue to ensure the success of the implemented fix.
Posted Feb 22, 2024 - 13:50 UTC

Investigating

We are currently investigating this issue.
Posted Feb 21, 2024 - 19:24 UTC

Monitoring

Snyk Technical Teams have confirmed response times have stabilized and are monitoring the environment to ensure stability.
Posted Feb 21, 2024 - 17:26 UTC

Update

Snyk monitoring systems have identified intermittent latency affecting the Snyk User Interface. Customers may see intermittent slow response when using the Snyk User Interface. The Snyk Incident Response process has been evoked. Technical Teams have been engaged and are investigating the issue.
Posted Feb 21, 2024 - 17:19 UTC

Investigating

We are currently investigating this issue.
Posted Feb 21, 2024 - 17:15 UTC