We identified and mitigated the root cause of the intermittent errors following co-op investigations with our cloud services provider. The incident has now been classified as resolved and no additional errors have been identified since approximately 11.20 UTC.
Posted Jan 24, 2025 - 16:23 UTC
Identified
We have identified intermittent connectivity errors impacting service stability across our US Environment. Our incident response process is now in flight and our Engineering teams are investigating the matter.
The impact is confirmed as minor, however, customers may well experience intermittent errors across the Snyk suite of products hosted in the US.
Our Engineers remain active and engaged and are working to resolve the problems noted above. Further updates will follow.
Posted Jan 24, 2025 - 12:23 UTC
This incident affected: SNYK-US-01 (app.snyk.io) (Snyk AppRisk, Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source, Snyk Learn) and SNYK-US-02 (app.us.snyk.io) (Snyk AppRisk, Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source, Snyk Learn).