Email notifications are intermittently failing to be delivered for app.synk.io users

Incident Report for Snyk

Resolved

This incident has been resolved.

Posted Mar 29, 2023 - 16:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 29, 2023 - 15:30 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 29, 2023 - 15:08 UTC

Update

We are continuing to investigate this issue. Impacted functionalities include email invites for new users, weekly reports, and vulnerability email notifications.

Posted Mar 29, 2023 - 14:57 UTC

Investigating

We are currently investigating this issue.

Posted Mar 29, 2023 - 14:42 UTC