Import-service failing to complete in UI

Incident Report for Snyk

Resolved

This incident has been resolved.
Posted Jul 19, 2024 - 14:15 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 19, 2024 - 10:35 UTC

Update

The fix was successfully deployed. New project imports will no longer encounter this issue. We are still investigating the issue with previous imports.
Posted Jul 19, 2024 - 09:09 UTC

Update

The fix was successfully deployed. New project imports will no longer encounter this issue. We are still investigating the issue with previous imports.
Posted Jul 19, 2024 - 09:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2024 - 07:19 UTC

Update

We have detected that import logs UI continue to show "Importing Target" even though the projects are imported successfully.
Posted Jul 19, 2024 - 04:44 UTC

Investigating

We are currently investigating this issue.
Posted Jul 19, 2024 - 04:42 UTC