Snyk CLI Degradation

Incident Report for Snyk

Resolved

Snyk has monitored and has confirmed the incident is now fully resolved. The incident response has now been stood down.

Posted Nov 22, 2024 - 17:06 UTC

Monitoring

Our Engineers have implemented a fix, and initial signs are positive.

We are now monitoring to ensure the incident is fully resolved.

Posted Nov 21, 2024 - 15:51 UTC

Identified

Our Engineers have pinpointed the root cause of the problem and are currently developing a solution.

We will share another update soon after the fix has been implemented.

Posted Nov 21, 2024 - 15:13 UTC

Investigating

Our engineers have detected a degradation in the performance of our CLI, affecting customers utilising the Snyk Code CLI Upload feature.

Customers might notice that new issues are being duplicated in successive tests.

The Snyk Incident Response has been invoked, and our engineers are currently investigating the matter.

Posted Nov 21, 2024 - 14:17 UTC

This incident affected: SNYK-US-01 (app.snyk.io) (Snyk Code), SNYK-US-02 (app.us.snyk.io) (Snyk Code), SNYK-EU-01 (app.eu.snyk.io) (Snyk Code), and SNYK-AU-01 (app.au.snyk.io) (Snyk Code).