From June 27th, 21:10 UTC, to June 28th, 01:07 UTC, Snyk users encountered difficulties accessing the platform. This affected various functionalities, including the viewing of existing Projects and Reports, importing new projects, performing CLI operations and API requests. This affected the MT-US deployment (app.snyk.io). MT-EU and MT-AU deployments were not affected.
We are pleased to announce that the issue no longer persists, and users can now access the platform without any problems.
Consequently, we consider this incident resolved. However, we remain vigilant and are actively monitoring the service to ensure the problem does not resurface in the future.
Posted Jun 28, 2023 - 09:21 UTC
Update
Additional mitigations have been put in place and we don't believe this will reoccur but we are maintaining monitoring.
Posted Jun 28, 2023 - 03:34 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 28, 2023 - 01:46 UTC
Update
We are investigating this incident recurring. Affected services identified are certain UI pages including Projects and Dashboard, as well as Imports and CLI tests