Elevated import error rates
Incident Report for Snyk
Resolved
This incident has been resolved.
Posted Apr 26, 2023 - 12:51 UTC
Update
We have verified the fix has resolved the remaining errors. The imports should be working as expected for all
Posted Apr 26, 2023 - 12:50 UTC
Update
We believe we have identified the reason for the remaining failures and are implementing a fix.
Posted Apr 26, 2023 - 12:38 UTC
Update
The current fix partially fixes the issue, we are continuing to investigate to address fully. Some users will start seeing successful imports which previously failed
Posted Apr 26, 2023 - 12:27 UTC
Update
Verifying the fix
Posted Apr 26, 2023 - 12:04 UTC
Update
Changes are now propagating to all
Posted Apr 26, 2023 - 12:03 UTC
Update
Continuing to monitor
Posted Apr 26, 2023 - 12:03 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 26, 2023 - 12:03 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 26, 2023 - 11:42 UTC
Update
Elevated error rates for imports via API & UI
Posted Apr 26, 2023 - 11:42 UTC
Investigating
We are currently investigating this issue.
Posted Apr 26, 2023 - 11:39 UTC