Entitlement check system impacted

Incident Report for Snyk

Resolved

This incident has been resolved.
Posted Feb 14, 2023 - 20:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 14, 2023 - 20:25 UTC

Update

Almost all customers should have their entitlements being correctly applied
Posted Feb 14, 2023 - 20:25 UTC

Update

We have halted self-serve purchases while we process this incident
Posted Feb 14, 2023 - 19:50 UTC

Update

We've received some reports that this might be affecting SnykCode and SnykIAC scans. We're currently investigating.
Posted Feb 14, 2023 - 19:49 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 14, 2023 - 19:15 UTC

Update

Some entitlement checks are not being correctly applied and users may find that they're unable to perform actions they were previously able to do.
Posted Feb 14, 2023 - 18:52 UTC

Investigating

We are currently investigating this issue.
Posted Feb 14, 2023 - 18:51 UTC
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