Delays in updating reporting data

Incident Report for Snyk

Resolved

This incident has been resolved.
Posted Sep 25, 2021 - 16:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2021 - 21:40 UTC

Identified

We have identified the issue and are now re-processing the reporting data that wasn’t updated in the past few hours. This may take up to 48 hours to be fully resolved.
Posted Sep 24, 2021 - 12:33 UTC

Update

Our reporting service is currently experiencing slowness in data freshness and may update data later than 3 hours after test or import. Our team is looking into it and will update the status as we investigate and resolve it.
Posted Sep 24, 2021 - 10:14 UTC

Investigating

We are currently investigating this issue.
Posted Sep 24, 2021 - 10:12 UTC