Insights Data Update Delays

Incident Report for Snyk

Resolved

This incident has been resolved.
Posted Jan 06, 2024 - 02:22 UTC

Update

The Snyk Incident Response process remains in flight. Mitigation steps have been taken, Insight Reports data updates have been restored, and are now under close monitoring.
Posted Jan 05, 2024 - 23:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 05, 2024 - 23:53 UTC

Update

Snyk monitoring systems have identified an issue with Insights data. Updates to Insights user's reports are affected. The Snyk Incident Response process has been evoked. Technical Teams have been engaged. Initial triage is underway.
Posted Jan 05, 2024 - 22:16 UTC

Investigating

We are currently investigating this issue.
Posted Jan 05, 2024 - 22:14 UTC